Identity Resolution & Customer 360

AI-powered identity resolution for a complete customer 360

Unify records with AI precision

Civis Identity Resolution uses AI to unify and de-duplicate records across your CRMs. No more missing connections or duplicate records—just a clear, complete customer view.

Correct & clean contact information

Clean and standardize person and address data, automatically syncing with USPS address standards and updating through the National Change of Address Service.

Get deeper insights with demographic appends

Enrich your customer data by appending Civis's rich consumer dataset. Add consumer, household, and market research information for a 360-degree view of your customers.

Highlighted Features

Civis provides the outcomes you need

Single source of truth across CRMs

Match all your CRM records into a complete, de-duplicated view of every member and donor at the individual level.

Fundraising & outreach optimization

Build acquisition, retention, and upgrade audiences from a library of templates that grow your membership.

Enterprise data warehouse & reporting

Become more data-driven with real time operational insights and reporting accessible to the entire organization, including chapter customization.

Training & independence

Our experts consultants will help you be fully self-sufficient with your data analytics needs through training and ongoing support.

Professional Services

Analytics & AI experts to move faster

1

Define your data & AI roadmap

We’ll assess your opportunity and internal barriers - and build a realistic, technical roadmap to AI.

2

Centralize and ready your data for AI

We’ll integrate your silo’d data into the Civis platform with a clear, unified data model ready for AI work.

3

Build a custom AI-enabled data solution

We’ll build a custom tool that leverages your data and AI capabilities to solve a critical public sector problem.

4

Train your in-house team

We’ll help your data team become self-sufficient with hands-on training, workshops, and ongoing support.

Resources

Explore our expert insights

Discover valuable resources to enhance your analytics journey.

No items found.

Embrace data to elevate your decision-making.

Let’s put your data to work.