Personal information broadly refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, either alone or when combined with other personal or identifying information.
This Privacy Notice does not apply to (i) personal information about consumers (outside of account holders or employees/agents of Customers that use the Civis Products and Services) that our business customers upload, submit or otherwise make available to Civis in connection with their purchase and use of Civis Products and Services, including Civis Platform; (ii) information that is aggregated, anonymous or does not otherwise identify individuals; or (iii) personal information that we collect and process in connection with our recruitment and employment activities, which is covered under our Employee and Applicant Privacy Notice.
We provide Civis Products and Services to business customers (“Customers”). Our processing of data provided by Customers is governed by our agreement with the relevant Customer. Customers’ data is the property of our Customers and the rights we have in their data are the rights that they grant to us when we process their data. Personal information collected by our Customers is subject to the privacy policies of the Customers that collected and shared the personal information with us.
Civis permits Customers to use the Google API to access, edit, and present data stored in their own Google BigQuery servers via the Civis Platform. Civis’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements, as applicable.
Information that we collect from or about you includes information you provide to us, information we collect automatically, and information we collect from third-party sources.
When you interact with Civis, including when you request information about Civis Products and Services, communicate with our team, take part in our sales and marketing activities or events, purchase or use Civis Products and Services on behalf of your organization, including create your account or submit customer support requests or voluntarily participate in our surveys, we may collect the following information:
Through cookies, clear GIFs, pixels, embedded scripts, and other tracking technologies that we or our service providers use to track, manage, and compile statistics and analytics on user activity on Civis Products and Services, our website, linked websites, our social media accounts, and in marketing and sales emails we send, we may collect the following information:
Except with respect to California consumers who use the Global Privacy Control (GPC, learn more here: https://globalprivacycontrol.org/) in relation to cookies, we do not respond to “Do Not Track” signals or similar signals sent from browsers.
Civis obtains information from various third parties, including from:
We may collect the following information from these third parties:
We may disclose your information described above with the following third parties:
You may opt out of Civis promotional emails by clicking on the unsubscribe link in a Civis email. Please note that even if you opt out of receiving marketing communications from us, we may still send you communications about Civis Products and Services you have purchased from us, and we will still respond to your inquiries and requests for information.
We may use third-party service providers such as Google Ads and LinkedIn Ads to help us provide advertisements to you that are tailored to you based on interests that you have expressed on our website or elsewhere (“Interest-Based Ads”). Any advertisements served by these third-party service providers and their affiliated companies may be controlled using cookies and related tracking technologies such as pixels. These cookies and pixels allow these providers to display ads based on your visits to websites. Any tracking done by these providers through cookies and other tracking technologies is subject to their own privacy policies. Some browser settings allow you to limit or remove the Interest-Based Ads delivered to you.
For example, we use Google Analytics to better understand how our users interact with Civis Products and Services and our website and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s website, “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here: https://tools.google.com/dlpage/gaoptout/.
To learn more about interest-based advertising in general and how you may be able to opt-out of some of this advertising through industry self-regulatory programs (to the extent the advertising partner or other entity participates in such industry opt-out pages), you may also wish to visit the Digital Advertising Alliance’s (DAA) resources at https://www.aboutads.info/choices (or https://www.youronlinechoices.eu/ or https://youradchoices.ca/en/tools for the EEA and Canada, respectively) or the Network Advertising Initiative’s (NAI) online resources at https://www.networkadvertising.org/choices/.
Please review the state-specific Supplemental Privacy Notice. Depending on applicable law, those rights may include requesting access, correction, or deletion of your personal information, and opting out of “sales/shares” of your personal information, “targeted advertising,” and certain use/disclosure of your “sensitive” personal information.
We are committed to protecting your personal information that is maintained and/or processed by Civis. We employ reasonable and appropriate organizational administrative, technical, and physical security measures to protect against unauthorized access, use or disclosure of your personal information. Our third-party service providers are asked to implement comparable data protection and security policies.
But no security measures are infallible, we cannot guarantee the security of your information. Because information security depends, in part, on the security of the computer, device or network used to communicate with us, please take appropriate measures to protect your information.
Civis Products and Services and our website are for general audiences and are not targeted to individuals under 16 years of age. We do not collect personal information from any person we know to be under the age of 16, and we will delete any personal information collected that we later learn to be from a person under the age of 16. If you believe an individual under the age of 16 has disclosed personal information to us, please contact us at firstname.lastname@example.org and specify the information you believe to be from the individual under 16.
Last Updated: July 1, 2023