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Client Success

These individuals provide the resources and support needed to ensure our clients solve their toughest challenges.

Client Success

Avery Allman

Client Success Analyst

Avery Allman

Client Success Analyst

Education: Bachelor of Arts in Business and Spanish from Kalamazoo College

Life before Civis: I worked at another software company in Chicago.

Fun Fact: I lived in South America for six months during my junior year of college.

Diane Carroll

Solutions Architect

Diane Carroll

Solutions Architect

Education: BA in Political Science from University of Chicago

Life before Civis: I previously worked in international relations and consulting for multinational corporations.

Fun Fact: I once taught Zumba in Thailand.

David Lynch

Client Solution Specialist

David Lynch

Client Solution Specialist

Education: I graduated summa cum laude from Southern Illinois University with double bachelor's degrees in Political Science and Economics (Financial Economics specialization).

Life before Civis: Before Civis I was a Peace Corps Volunteer in Paraguay, working on community economic development. After returning in May 2018, I worked as a Field Organizer on a congressional campaign in Southern Illinois.

Fun Fact: I lived for two years in a tiny Paraguayan village (one-mile perimeter) with more cows than people.

Jason Green

Business Operations Analyst

Jason Green

Business Operations Analyst

Education: B.S. in Management Information Systems - Florida State University

Life before Civis: I previously worked as a consultant at IBM.

Fun Fact: I'm actively trying to become a member of Yelp's Elite Squad.

Sara Rogers

Solution Architect

Sara Rogers

Solution Architect

Education: Duke University, B.A. Political Science

Life before Civis: I worked across several industries with specific subject matter expertise in healthcare and renewable energy, managing the implementation of both traditional and cloud-based software solutions with clients in over 100 countries.

Fun Fact: I ran stats for the Duke men's basketball team for four years.

Will Raphaelson

Solution Delivery Specialist

Will Raphaelson

Solution Delivery Specialist

Education: MPA, Brown University; BA, Political Science, SUNY New Paltz

Life before Civis: I've worked as a Chef, Policy Analyst, and Technical Consultant.

Fun Fact: I once built an AI bot to procedurally generate and tweet bible verses.

John Means

Solution Delivery Specialist

John Means

Solution Delivery Specialist

Education: MS in Technology Entrepreneurship (ESTEEM) from University of Notre Dame, BS in Environmental Science from Xavier University

Life before Civis: Went to graduate school, taught tennis, and worked as a summer camp counselor.

Fun Fact: Donated bone marrow to his sister when I was in 6th grade.

Michael Samawi

Solutions Architect

Michael Samawi

Solutions Architect

Education: BA in Economics from the University of Illinois at Urbana-Champaign

Life before Civis: Sales engineer for IBM's Analytics portfolio.

Fun Fact: Went to Tony Gwynn's last baseball game and got him to sign a visor. Left the visor on the plane back.

Sofi King

Client Success Analyst

Sofi King

Client Success Analyst

Education: BA in Art History, Minor in Math from Northwestern University

Life before Civis: Previously analyzed loyalty data to enhance the customer experience of a large retail pharmacy

Fun Fact: CEO of the annual Penner Family Crepe Paper Festival

Rohit Satishchandra

Client Success Analyst

Rohit Satishchandra

Client Success Analyst

Education: A.B., Environmental Studies, University of Chicago

Life before Civis: Previously worked at a healthcare administration software company

Fun Fact: Avid tennis and soccer fan (Liverpool F.C.), restaurant-goer, and occasional Francophile

Anna Mather

Analyst

Anna Mather

Analyst

Education: BA in Economics from the University of Chicago

Life before Civis: Worked at a healthcare software company

Fun Fact: Drives a stick shift

Eda Kaceli

Client Success Analyst

Eda Kaceli

Client Success Analyst

Education: BA Cognitive Neuroscience and Evolutionary Psychology from Harvard University

Life before Civis: Lived in Boston and worked in the healthcare cloud-based software industry

Fun Fact: I'm 96% Albanian according to 23andMe.

Haley Adams

Solution Delivery Specialist

Haley Adams

Solution Delivery Specialist

Education: BA in Economics from Brown University

Life before Civis: Worked as an analyst at a large digital marketing agency

Fun Fact: Used to run a summer camp program for 5- and 6-year-olds in Wisconsin!

Alex Marino

Interim Team Lead, Client Success

Alex Marino

Interim Team Lead, Client Success

Education: M.P.P. from Loyola University

Life before Civis: Worked on the data team in North Carolina for President Obama's 2012 campaign.

Fun Fact: He has a life goal of writing a country album, opening a pizzeria, and writing a movie script.

Haleigh Miller

Solution Delivery Specialist

Haleigh Miller

Solution Delivery Specialist

Education: BA in Public Policy from the University of Chicago

Life before Civis: Previously worked in social and economic policy research and specialized in qualitative research and reporting.

Fun Fact: Lived in London for a year.