Client Success

These individuals provide the resources and support needed to ensure our clients solve their toughest challenges.

Client Success

Diane Carroll

Solutions Architect

Diane Carroll

Solutions Architect

Education: BA in Political Science from University of Chicago

Life before Civis: I previously worked in international relations and consulting for multinational corporations.

Fun Fact: I once taught Zumba in Thailand.

Jason Green

Business Operations Analyst

Jason Green

Business Operations Analyst

Education: B.S. in Management Information Systems - Florida State University

Life before Civis: I previously worked as a consultant at IBM.

Fun Fact: I'm actively trying to become a member of Yelp's Elite Squad.

Sara Rogers

Solution Architect

Sara Rogers

Solution Architect

Education: Duke University, B.A. Political Science

Life before Civis: I worked across several industries with specific subject matter expertise in healthcare and renewable energy, managing the implementation of both traditional and cloud-based software solutions with clients in over 100 countries.

Fun Fact: I ran stats for the Duke men's basketball team for four years.

Danny Lutkus

Solutions Architect, Team Lead

Danny Lutkus

Solutions Architect, Team Lead

Education: Economics & Political Science at University of Notre Dame; Masters in Public Policy at University of Chicago

Life before Civis: I was a Deployment Strategist at Palantir Technologies.

Fun Fact: I've been to Djibouti, Djibouti!

Will Raphaelson

Solution Delivery Specialist

Will Raphaelson

Solution Delivery Specialist

Education: MPA, Brown University; BA, Political Science, SUNY New Paltz

Life before Civis: I've worked as a Chef, Policy Analyst, and Technical Consultant.

Fun Fact: I once built an AI bot to procedurally generate and tweet bible verses.

Dave Kaduk

Director of Client Success

Dave Kaduk

Director of Client Success

Education: Columbia College Chicago

Life before Civis: I was VP of Client Success at 4C Insights.

Fun Fact: I watched Summer Vacation with Director Harold Ramis.

John Means

Solution Delivery Specialist

John Means

Solution Delivery Specialist

Education: MS in Technology Entrepreneurship (ESTEEM) from University of Notre Dame, BS in Environmental Science from Xavier University

Life before Civis: Went to graduate school, taught tennis, and worked as a summer camp counselor.

Fun Fact: Donated bone marrow to his sister when I was in 6th grade.

Michael Samawi

Solutions Architect

Michael Samawi

Solutions Architect

Education: BA in Economics from the University of Illinois at Urbana-Champaign

Life before Civis: Sales engineer for IBM's Analytics portfolio.

Fun Fact: Went to Tony Gwynn's last baseball game and got him to sign a visor. Left the visor on the plane back.

Sofi King

Client Success Analyst

Sofi King

Client Success Analyst

Education: BA in Art History, Minor in Math from Northwestern University

Life before Civis: Previously analyzed loyalty data to enhance the customer experience of a large retail pharmacy

Fun Fact: CEO of the annual Penner Family Crepe Paper Festival

Rohit Satishchandra

Client Success Analyst

Rohit Satishchandra

Client Success Analyst

Education: A.B., Environmental Studies, University of Chicago

Life before Civis: Previously worked at a healthcare administration software company

Fun Fact: Avid tennis and soccer fan (Liverpool F.C.), restaurant-goer, and occasional Francophile

Anna Mather

Analyst

Anna Mather

Analyst

Education: BA in Economics from the University of Chicago

Life before Civis: Worked at a healthcare software company

Fun Fact: Drives a stick shift

Eda Kaceli

Client Success Analyst

Eda Kaceli

Client Success Analyst

Education: BA Cognitive Neuroscience and Evolutionary Psychology from Harvard University

Life before Civis: Lived in Boston and worked in the healthcare cloud-based software industry

Fun Fact: I'm 96% Albanian according to 23andMe.

Haley Adams

Solution Delivery Specialist

Haley Adams

Solution Delivery Specialist

Education: BA in Economics from Brown University

Life before Civis: Worked as an analyst at a large digital marketing agency

Fun Fact: Used to run a summer camp program for 5- and 6-year-olds in Wisconsin!

Alex Marino

Interim Team Lead, Client Success

Alex Marino

Interim Team Lead, Client Success

Education: M.P.P. from Loyola University

Life before Civis: Worked on the data team in North Carolina for President Obama's 2012 campaign.

Fun Fact: He has a life goal of writing a country album, opening a pizzeria, and writing a movie script.

Haleigh Miller

Solution Delivery Specialist

Haleigh Miller

Solution Delivery Specialist

Education: BA in Public Policy from the University of Chicago

Life before Civis: Previously worked in social and economic policy research and specialized in qualitative research and reporting.

Fun Fact: Lived in London for a year.