We are modeling the nation's concern over being evicted as the Federal Eviction Moratorium ends
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How Los Angeles taps its 311 call data to bring more power to the people — and build more trust with city hall

It’s been 25 years since 311 non-emergency telephone services launched in the U.S., bringing citizens a dedicated three-digit number for accessing municipal information, lodging complaints, and making neighborhood maintenance requests. Back then, the concept was so novel that some cities rolled out awareness campaigns to differentiate the helpline from its emergency-focused predecessor, complete with the … Continued